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Frequently Asked Questions
Below are some of our online academy FAQs. If you still have questions or need anything, we’re here to help!
Commonly Asked Questions
Can I get my high school diploma from Allcrest Texas Academy?
Yes. To earn your diploma from Allcrest, enroll in our Full-Time High School Tuition Program and meet the graduation requirements. We hope you’ll join us and start working toward your accredited U.S. high school diploma.
Who should I contact when I have questions or need support?
You have several avenues for getting questions answered:
- Before enrollment: Contact an Academic Advisor / Enrollment Specialist
- Technical issues: Contact Technical Support
- Academic planning or other non-technical support: Contact Student Support Services
- General or administrative inquiries: Use the general contact form
Is online school good for kids?
Online school can offer real advantages depending on a child’s learning style and personality. A few potential benefits: flexibility, personalized learning, improved time management and self-discipline, reduced distractions, and access to a wider range of courses.
How do I access my courses and lessons?
Students access their courses through our online learning platform:
- Secure login: Once enrolled, students receive unique credentials for a secure, personalized environment.
- Intuitive interface: The platform is easy to navigate, even for younger learners.
- Course dashboard: Students see an overview of their courses, upcoming assignments, and progress to stay organized.
- Flexible access: Available 24/7 from any device with an internet connection.
If I’m having issues with my course, technical or other, is there someone I can call?
Yes. Our help desk is open 8am–8pm, Monday through Friday. Visit our support page to get in touch. For questions about course content or the curriculum itself, contact your instructor, as they’re the best person to help.
How can I check on my student’s progress?
Parents can be enrolled as observers in their child’s course. Observers receive a weekly email of the student’s progress and can log in to the learning platform to see grades, pacing, and teacher feedback.
When will my student have access to classes?
Very quickly after enrollment is complete:
- Application and enrollment: After you complete the application, meet with an academic advisor (if applicable), finalize course selection, and complete payment, your student is officially enrolled.
- Login credentials: Issued shortly after enrollment is confirmed.
- Immediate access (generally): In most cases students can start exploring materials, reviewing lessons, and beginning assignments right away.
What computer skills are required?
Basics for middle and high school include using a mouse and keyboard, browsing the internet, managing files and folders, using email with attachments, basic word processing (Word or Google Docs), playing multimedia, and using our online learning platform to log in, view lessons, submit assignments, and communicate with teachers.
About Us
Is Allcrest Texas Academy accredited?
Allcrest Texas Academy is a fully accredited online school, with many high school courses approved as college-prep core courses. All Advanced Placement courses are College Board approved, and we are an approved online provider of NCAA core courses.
Are your teachers experienced at teaching online?
Allcrest selects and trains instructors carefully. All instructors meet the Department of Education’s highly qualified requirements, meaning they:
- Hold a bachelor’s degree
- Hold full state certification or licensure
- Have proven mastery of every subject they teach
How much teacher interaction is there?
We place a high value on teacher interaction:
- Frequent instructor-initiated contact: Teachers reach out to check on progress, offer support, and give feedback.
- Individualized feedback: Delivered through the learning platform as students complete assignments.
- Real-time interaction: Synchronous sessions like webinars or video chats cover content and facilitate discussion.
- One-on-one support: Available via phone, video chat, email, or text chat.
- Daily connections: Between asynchronous feedback and live sessions, students connect with their instructors daily.
How does this differ from homeschool?
Both offer alternatives to traditional schools, but there are key distinctions:
- Curriculum and instruction: In homeschooling, parents handle curriculum, planning, and teaching. At Allcrest, we provide a structured, accredited curriculum and certified teachers who deliver instruction, feedback, and support.
- Accreditation and recognition: Allcrest is accredited, which matters for college applications and future pursuits. Homeschooling may not carry the same recognized accreditation.
- Support and resources: Students get access to teachers, counselors, and technical support. Homeschooling parents provide this themselves.
- Flexibility within structure: We offer pacing flexibility alongside deadlines and expectations that build time-management skills.
- Social interaction: Allcrest offers peer interaction through online forums, virtual clubs, and activities.
What to Expect
Am I required to be in class at a specific time each day?
Students in grades K–3 have a couple of required one-on-one synchronous check-ins during their Math and Language Arts courses, so teachers can assess progress on core building blocks like phonics and counting. Teachers work with families to find times that fit. All other grade levels can log in whenever works best and move through pre-recorded lessons and assignments. Each course has an optional pacing guide, and students at any grade can schedule one-on-one teacher time as needed.
Do your courses require extra materials?
A few courses require additional materials such as a novel or art supplies. Required materials are listed in the course descriptions.
How much time do I have to complete each course?
A semester-long course can be completed in as few as 6 weeks. The maximum allowable time is 20 weeks.
How does online school work for elementary school?
Allcrest delivers a comprehensive elementary education through an engaging online platform covering math, language arts, science, and social studies. The curriculum is interactive, using videos and games to capture younger learners’ attention. Students learn at their own pace within a structured framework, with highly qualified teachers providing guidance and feedback. A key element is the partnership between students, parents, and teachers, where parental involvement helps students stay organized and navigate the online environment.
How much time should I expect to spend supporting my student?
- Elementary (K–5): More hands-on, helping your child log in, complete assignments, and communicate with teachers. Roughly 1–2 hours per day, or more, depending on your child.
- Middle school (6–8): More of a monitoring and support role. Around 30 minutes to an hour per day.
- High school (9–12): The least direct involvement, mostly encouragement, a good learning environment, and communicating with teachers as needed. Around 15–30 minutes per day or a few times a week.
How much time should we expect to spend on schoolwork during the day?
It varies by grade level, course load, and individual pace. General guidelines:
- Elementary (K–5): Language Arts 60–75 minutes, Math 45–60 minutes, Social Studies 30–45 minutes, Science 30–45 minutes, and Art or Music 30–45 minutes a few times a week, for roughly 2.5 to 4 hours total per day.
- Middle and high school (6–12): Semester courses run over 14–20 weeks at at least 5 hours per week per course, about 1 hour per day per course. A student taking 5 courses could expect around 5 hours per day.
When can I begin a course, and how long will I have access?
Allcrest offers year-round enrollment, so you can generally begin whenever you’re ready:
- Flexible start dates: Enroll and begin any time of year.
- Course durations: Semester courses are recommended over 14–20 weeks at 5+ hours per week; condensed summer courses run 6 weeks at about 11.5 hours per week.
- Access duration: Generally up to 20 weeks from your enrollment date.
AP courses may have specific start and end dates aligned with the College Board testing schedule.
Pricing Questions
How much does online private school cost?
We pride ourselves on offering an exceptional education at an accessible price:
- Competitive tuition: Rates are often significantly lower than many established online private schools.
- Flexible payment options: Payment plans and options like paying by semester or course help families manage costs.
- Value-driven education: We maintain a robust curriculum, qualified teachers, and support services.
Compared to traditional private schools, which can run $10,000 to $30,000 or more annually, Allcrest is a far more budget-friendly alternative, and comparable to other online private schools often at a more accessible price.
Are there any discounts available?
What payment options do you accept?
Do you offer any discounted packages for siblings or when purchasing multiple courses?
Enrollment Questions
Is there a deadline for enrollment?
No, students can enroll in semester-long flexible courses at any time of the year. All courses except Advanced Placement (AP) can be taken as semester-long flexible courses. Visit our course calendar page to learn more.
Is it too late to enroll now?
No, it’s generally not too late. We offer year-round enrollment for most courses, so students can begin at almost any time.
Who is eligible to enroll in Allcrest Texas Academy?
How do I switch to online schooling?
- Explore Allcrest: Contact our admissions team to learn about our programs and approach.
- Gather required documents: Typically academic records (transcripts or report cards), proof of age, and possibly others depending on your situation. Admissions can provide a detailed list.
- Complete the application: Fill out the Allcrest application form with accurate, complete information.
- Withdraw from current school (if applicable): Formally withdraw per your current school’s procedures.
- Confirm enrollment and begin learning: Once accepted, you’ll receive confirmation and instructions for accessing the platform, starting coursework, and connecting with teachers and support staff.
Will my student’s current credits and classes transfer?
- Transferring credits to Allcrest (full-time students): Full-time students work with administration to determine the best course of study, including an evaluation of previous coursework. Provide official transcripts, and understand that not all credits may transfer directly, since Allcrest assesses curriculum and grading standards to determine equivalency.
- Transferring credits from Allcrest (part-time students): If taking courses to transfer back to a home school, contact the home school before enrolling. Each district sets its own policies on outside credits, so getting pre-approval ensures the credits will be recognized.
